Debt Collection Agencies want to be able to help you recover the debt owed to you. There are, however, instances when debt collecting will be difficult if not impossible for debt agencies. By establishing good accounts receivable practices and remaining consistent from one client account to the next, you will not only significantly limit your company’s total number of late payments, but you will also be ensuring better luck with recovering bad debt when it does occur. Read on to learn what accounts receivable actions you should be taking in order to limit your debt liability.
Establish a Client File for Each Account
When first agreeing to do business with a customer, be sure to get all of the vital information you will need to contact the client. Include home, cell, fax and emergency contact requests. Additionally, the more address and phone history you collect for each client, the easier it will be for a debt agency to track down delinquent accounts. Ask not only for current information, but also previous contact addresses and phone numbers. The inability to establish the identity of a debtor is a significant barrier to successful debt collecting.
Require a Background and Credit Check
In this era of economic chaos, it is responsible business practice to require a background check or credit check for new clients. By establishing business relations with customers who have a history of creating bad debt, you are setting your business up for failure. You can either request the references of other lenders, which you must then contact and get verbal or written proof of a good payment history, or you can run a credit check. Debt collection agencies will benefit from knowing if there was any type of background check run prior to an account going into arrears.
Keep Track of Invoices
The best way to ensure that your accounts are kept current at all times is to make sure that all business transactions are tracked using an invoice system. If using a computer system to write, track and file invoices, be sure to back-up all of your accounts receivable information. Lost customer data can wreak havoc on a company’s bottom line. Debt collection agencies must have access to your debtor’s invoice history in order to establish the debt’s existence. Sometimes a debtor will dispute the debt, and if your records are not good, then you will have no way to prove the existence of the debt.
Keep Track of Payments
Invoices should be saved by your accounts receivable department and marked paid as soon as payment is received. There should be a means of tracking where in the payment cycle any one invoice is at any time. Debt collection agencies will be hard pressed to recover debt that is very old, so the sooner you take action towards recovering your debt, the better your chances for success.
Debt collection agencies have an excellent success rate when you provide them with evidence of sound accounts receivable practices. Not only will you be helping to collect bad debt by following these steps, but more importantly you will be limiting the number of accounts that do go past due.
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